Determining how much coverage a homeowner should receive or whether to even accept the risk to insure them can be difficult, but with Sarah Mueller at the underwriting helm at Forward Mutual you can be confident it’s being done right.

“I help the agents determine if Forward Mutual is the best fit for the risk,” says Sarah, who serves as Forward Mutual’s customer service manager. “I assist them with writing new business and making changes on existing business. I’m in charge of all inspections. I verify that the risks are without hazards and meet our underwriting rules and guidelines.

“If agents are unsure what do with a risk or how to cover something, I’m always willing to listen and help. I want to help them find the best solution for a homeowner or farmowner.”

When insureds call Forward Mutual and are unclear about their policies, Sarah is there for them as well.

Sarah and her husband Lance live in rural Watertown with their sassy cat Gus. When not working their day jobs, they both work at Donny’s Girl Supper Club. So when asked about free time, Sarah responds with a laugh.

“I enjoy the Brewers in summer and the Packer in winter,” says Sarah. “I also enjoy traveling and am planning a trip to Disney World to celebrate our 10th wedding anniversary.”

As an insurance underwriter, Sarah knows the value of a well-kept home. She and Lance recently remodeled their laundry/mudroom and are now planning to tackle the outside landscaping.

We at Forward Mutual have enjoyed the 13 years Sarah has been with the company and we appreciate the expertise she offers our customers and agents!